Cécémel Protein by MMD

Best practices

Best of Retail Media

Partner

MMD (Media Marketing Delhaize)

Categories

E-CRM, In-Store, Off-Site, On-Site

Objective Campaign

Cécémel entered the growing protein segment with the launch of Cécémel Protein, extending an iconic Belgian brand into a new consumption occasion and targeting new shopper profiles.

The ambition went beyond generating awareness for a product launch: the campaign needed to recruit new consumers, drive trial and ultimately translate brand exposure into measurable business growth.

Objectives:
  • Successfully support the launch of Cécémel Protein
  • Recruit new-to-brand shoppers
  • Strengthen awareness and consideration generated by the broader media campaign
  • Connect mass-media exposure with shoppers closer to the point of purchase
  • Generate measurable incremental sales and market share growth

A broad ATL media plan including TV, online video, social media, influencers, OOH, sport event sampling, gym & outdoor activations and a Strava challenge was designed to build mass awareness around the launch.

The strategic role of Retail Media was therefore clear: complement the reach and brand-building power of ATL with Delhaize’s shopper ecosystem, first-party data and proximity to purchase.

Media characteristics

Cécémel partnered with MMD to activate a 360° retail media strategy combining online, offsite, e-CRM and in-store touchpoints — ensuring visibility and conversion across the entire shopper journey.

  • Online visibility: Cécémel gained strong exposure on the Delhaize e-shop and MyDelhaizeapp through smart-optimized banners on key category and search pages, keeping the brand top of mind and driving e-conversion.
  • Offsite activation : Offsite banners on premium Belgian publishers expanded reach beyond Delhaize, targeting milk product buyers and driving qualified traffic to Delhaize.be — reinforcing the full-funnel continuity from awareness to purchase.
  • Sales activation – Push Products for Free delivery :A purchase incentive mechanic offered free delivery once shoppers reached a Martini basket threshold — boosting conversion and sales uplift.
  • Personalized e-CRM:A targeted emailing reached 100,000 milk products shoppers fromDelhaize’s 2.8M database, introducing Cécémel Protein new product launch leveragingDelhaize’s brand trust for higher engagement.
  • In-store & DOOH: A nationwide network of 90 digital screens at store entrances and on-shelf stoppers strengthened visibility at the moment of choice — turning awareness into in-store engagement and purchase.

Together, these activations delivered a seamless, complementary experience — from online discovery to in-store conversion — perfectly aligned with Cécémel’s above-the-line campaign to maximize impact and consistency.

Reason Best Practise

The Cécémel Protein campaign demonstrates how Retail Media can become a measurable growth engine within a broader media strategy rather than simply an additional conversion channel.

By combining mass-media reach with Delhaize’s shopper ecosystem and omnichannel Retail Media touchpoints, Cécémel successfully connected awareness, recruitment and conversion.

Most importantly, the campaign was measured beyond traditional media KPIs. Brand lift, shopper recruitment, incremental sales and market share were analysed to understand the actual contribution of Retail Media within the complete cross-media ecosystem.

The results demonstrate that a relatively limited share of Retail Media investment can make a disproportionately strong contribution to business performance when strategically combined with ATL.

Innovation
  • Retail Media was integrated as a true layer of the overall media strategy. Instead of running Retail Media independently from the ATL plan, MMD retail media was used to to deliver consistent visibility across every touchpoint. Retail media ensured conversion at the critical moment of purchase while extending the reach and impact of awareness-driven channels.
  • Measurement relied on a double analysis approach, combining Delhaize’s proprietary shopper and sales data with an external Kantar evaluation.
    This robust framework enabled a comprehensive cross-media impact assessment, demonstrating incremental reach, channel contribution (Retail Media vs ATL), and synergy effects. The analysis highlighted how different channels worked together to strengthen brand consideration and deliver measurable business results.
  • MMD’s retail media ecosystem is powered by data at every stage:
    Before the campaign (i.a CRM segmentation to define audiences), during (real-time optimization of online tools to maximize performance), and after (advanced sales and shopper analysis via Enlight+ to capture true impact and category dynamics).
  • Retail Media efficiency could be assessed within the total media mix.
    Rather than simply demonstrating that Retail Media generated results, the analysis allowed MMD and Cécémel to compare its share of investment with its contribution to incremental sales, providing a concrete view of Retail Media’s business value.
Effectiveness

The Cécémel Protein campaign demonstrates how a relatively small Retail Media investment can generate a disproportionate impact across the funnel.

With only 8% of the total media investment, MMD delivered measurable incremental value across reach, brand and sales:

  • 10% Cross Reach: MMD contributed 10% of the campaign’s cross-media reach, extending the audience reached by the broader ATL plan and connecting Cécémel with shoppers within the Delhaize ecosystem.
  • 22% Brand Lift: Retail Media contributed 22% to the campaign’s measured brand lift, demonstrating that its role went beyond lower-funnel conversion and also supported brand-building objectives.
  • 44% Sales Lift Contribution : The complete cross-media campaign generated +7% incremental sales and while representing only 8% of the total media investment, MMD accounted for 44% of the incremental sales generated by the campaign. This demonstrates the disproportionate business impact of the Retail Media layer compared with its share of investment.

The strength of the campaign therefore lies not only in its individual results, but in the progression across the funnel:

8% share of investment → 10% cross reach → 22% brand lift → 44% contribution to incremental sales.

Retail Media progressively increased its contribution as consumers moved closer to purchase, demonstrating its ability to complement ATL while efficiently turning media exposure into measurable business outcomes.

Audacity

The audacity of the Cécémel Protein campaign lies in treating Retail Media not simply as the final conversion step of the funnel, but as a strategic media partner capable of contributing across brand and business objectives. Rather than opposing traditional media and Retail Media, the campaign deliberately tested their complementarity.

The results reinforce this approach: traditional channels such as TV remained powerful contributors to incremental sales, while MMD’s Retail Media layer generated 44% of attributed incremental sales from approximately 8% of media investment.CécémelProtein therefore provides a strong demonstration of what the next generation of Retail Media can deliver: not replacing ATL, but making the complete media ecosystem more measurable, connected and commercially effective.

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